Anyone can report, with or without an account on the platform. This page explains how to do it and what to expect.
With an account: through the report button available on every profile and post.
Without an account, or in an urgent case: compliance@secretto.com.br.
Copyright and unauthorized intimate images: direitos@secretto.com.br.
Where the content is: the link to the profile or the post.
What the violation is, in one sentence. No legal language needed.
If you are the person portrayed in the content, say so: it changes the priority and the handling of the case.
Acknowledgement of receipt within 48 business hours.
Content involving minors or non-consensual intimate material: immediate preventive removal after the initial review.
All other cases: review and decision within 10 business days.
The reported person is notified and can appeal once, except in cases of absolute prohibition.
Reports made in bad faith, repeatedly, also expose the sender to liability.
No. Without an account, report by email to compliance@secretto.com.br. With an account, use the report button on the profile or the post.
Acknowledgement within 48 business hours. Cases involving minors or non-consensual content get immediate preventive removal; all others, a decision within 10 business days.